Final Sale Policy

All PRO-ACT Therapy & Wellness apparel is made to order. Because each item is produced specifically for your purchase, all sales are final.

We do not accept returns, exchanges, or cancellations for:

• Incorrect size selection

• Change of mind

• Color preference

• Buyer error

Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at [your email].

Include:

• Your order number

• A brief description of the issue

• Clear photographs of the item

If the issue is determined to be a manufacturing or printing error, we will gladly replace the item at no additional cost.

Shipping Information

We offer flat-rate shipping on all apparel orders.

Shipping Rate

• $9.99 Flat-Rate Shipping (added at checkout)

Order Processing

Each item is made to order. Please allow 7–10 business days for production and processing before your order ships.

Shipping Time

Once your order has been shipped, please allow an additional 10–14 business days for delivery. Shipping times may vary depending on your location and carrier conditions.

Tracking

You will receive a shipping confirmation email with tracking information as soon as your order has been dispatched.

Questions?

If you have any questions regarding your order or shipping status, please contact us at [your email address]. We are happy to help.

Thank you for supporting PRO-ACT Therapy & Wellness. Every order helps support our mission of promoting resilience, personal growth, and proactive mental wellness.